Our promise to you includes...

Delivery van
FREE NEXT WORKING DAY DELIVERY

Free next working day delivery to UK mainland on all 3D printers ordered via the website before 5pm, subject to stock.

Established
Established in 1988

We are the 3D printing arm of a larger company called Express Group Ltd. Fixing printers since 1988, today we are a Specialist Parts Distributor and Experts in 3D Printing.

ISO Certified
ISO 9001:2008 CERTIFIED

We take quality control very seriously, which is why we are audited for ISO9001:2008 certification, this helps ensure we provide great customer service.

Phone
01765 540 115
Account | Basket | Contact

Privacy Policy

Effective Date: 9th December 2014

 

General Information

We store Google Analytics data which contains no individual details. This is used to track website performance, not individuals. We also store data in Zoho CRM if you submit a contact form of some kind - this is stored permanently and used to market our products to you. If you don't want us to store data on you in our CRM then please get in touch with david@goprint3d.co.uk.  On top of these we use a piece of software called A1Webstats which gives us information associated with your IP address.  Finally we also use re-targeting ads provided by AdRoll.


Contact Information

Email: info@goprint3d.co.uk
Phone: 01765 694 007
Fax: 01765 694 199

Address:
GoPrint3D ℅ Express Group Ltd.
College Business Park
Kearsley Road
Ripon
HG4 2RN


Dispute Resolution

If you feel we have violated any of our privacy policies, please contact info@goprint3d.co.uk.


Information Collection

We collect the following information:

 

Google Analytics data - this data is collected and stored by Google Analytics. No personal information is collected or stored. This simply provides us with enough data to make day to day business decisions based on aggregated statistics.

Zoho CRM data - any forms submitted on this website will be sent and stored on Zoho CRM. We will use this for sales and marketing purposes. You should assume that any member of GoPrint3D or Express Group Ltd. will have access to this information.

Zoho Sales IQ data - any live chat's are also recorded in our CRM system and you will be identified on future visits via a cookie.

AdRoll data - a cookie is used to identify you and provide you with ads targeted to you across the web.


Information Recipients

The information used above will be used internally by GoPrint3D and Express Group Ltd. Some Google Analytics data may be analysed by external agencies, but no data on individuals is included in this.


Information Retention

All data is likely to be stored permanently, unless we see fit to have a purge due to storage space issues. So please assume that if you do submit data to us via a form that we are likely to keep this on file.


Opt Out

If you don’t want us to store any personal information, simply get in touch and we will remove it from our CRM system. Please note if you do this it will prevent us from being able to provide you with an effective service.


Cookies

By using this website you are agreeing to the placing of cookies on your computer. Currently we only store Google Analytics cookies which is aggregated to provide us with a top level view of our website’s performance and to identify issues.