Testimonials

"I've been sent emails with some starter information for the relevant 3D printer I purchased (which is awesome for customer service, big plus!). In addition to this, the printer came with a USB stick with some useful information on it some of which I hadn't seen before (again another big plus!).

I currently am loving the printer I have and have been printing very often with it. You will most likely end up with some more purchases from myself or relatives to get some of the accessories / resin.

I don't believe there is more that could be done. I feel there has been amazing customer service.

Best Regards

Stevey"Stephen Baker

"GoPrint3D provided an excellent level of customer service! They went above and beyond the call of duty with what I would expect from a standard 3D printing agency or business. I would happily recommend them!" Alex Reid, Nestle

"I am really pleased with your service, the time from placing the order to receiving the samples was fast, the customer service (phone and email) is great, and the quality of the build is super. It's great having a bureau service that is just like having a 3D printer in the office – with the difference being that you and your team know what you’re doing. I’m very happy with the service you and your team provide and will continue to order from you in the future." Adam, New Product Design Engineer, Herga Technology Ltd

"We received fabulous service from your team. We only needed a bottle of clear resin, but it was urgent and you really helped us out. We were therefore able to create a fantastic 3D heart model to present as a gift to a gentleman who gave us a significant donation following his lifesaving treatment. He was utterly thrilled. Many thanks to you and your excellent team. " Jonathan, NHS

"We are very pleased with the results, will be using you again and have recommended you to another company in our industry." Spiral Arm Studios Ltd

"Very helpful team of people, friendly environment without any sales pressure. We were Invited down to look at various printer options, spent a few hours with us answering all relevant questions and offering great advice. Have recommended to friends and colleagues.” Gareth, Balfour Beatty

"I will now be ordering all my supplies from GoPrint3D/Express Group, the customer service you and your team have provided me with has been exceptional." Rachel, IOD Productions Ltd

"My Father and I have been very impressed with your service. Elaine has been our main point of contact and she has been fantastic. We had complete confidence that we had found the correct company to work with after we came to visit. Elaine and Kevin, answered all our questions, showed us the capabilities of a number of machines and offered a lot of good advice. We spent a few weeks deciding between the Leapfrog Bolt and the Ultimaker 3 Extended. Elaine applied no pressure, but provided us updates whilst we were deliberating and answered more of my questions. Finally we went for the Ultimaker 3 Extended, and I'm confident it was the correct decision, both the choice of the printer and the supplier. We could not be happier with the service you have supplied, and we'll be continuing to order our consumables from you and asking advice."Ben Kemp, AF Rayspeed Ltd

"New Visuality continues to encourage creative responses from some of the most vulnerable people in society. Some of our participants have never picked up a pencil in their lives: it is testament to GoPrint3D's guidance and expertise that potentially intimidating processes such as transferring an initial sketch into a CAD file is so gratifying and exciting. Whether it's a group of people funded by Joseph Rowntree Foundation who have suffered mental anxiety, whether it's a group of wheelchair using participants, or people who have experienced homelessness, both funded by Arts Council England, all customers have expressed delight in not only using the innovative technology involved but also in handling the finished product, a prototype of their original idea, sketched weeks before with graphite and charcoal. The fact that we successfully sell the items in exhibitions and online is a bonus. We look forward to building on our relationship with GoPrint3D, especially in using the 3Doodlers." Greg, Co-Director, New Visuality

"Absolutely novice to 3D printing, and armed with minimal information I spoke with Jacob at GoPrint3D and he was brilliant. Guided me through everything and was extremely quick drawing up the proofs. Amazing customer service and delivery. Smashing service, will definitely use them again!" Ashley, Spotify

"GoPrint3D have attended a number of our events and exhibited their fantastic range of 3D printers and 3Doodler pens. They have received great interest and universal acclaim from our attendees, be they from a business, public sector or a more general community background. There really is something for everyone." Becky, Marketing & Events Executive, SCY

"Your team have been brilliant in answering my questions on SLA 3D Printing and the Form 2 , Kiera Pickering has been very attentive and pleasant to communicate with." Derek Bashford

"I look forward to receiving the newly printed parts shortly. Thanks for all your help, great customer service from yourself and the team." Hozan, BWB Technologies

"Your team have been excellent, especially Elaine Rutledge who answered every question I had and some I didn’t think of. I have recommended your company to the rest of my team as we do get enquiries for 3D printers fairly frequently. Thank you for your help so far." Teddy, Account Manager, Hire Intelligence

"GoPrint3D are fantastic! Knowledgeable, friendly and super quick they ensured our event went off without a hitch. Thanks for saving the day GoPrint3D!" Gavin, University of the Arts London

"On behalf of all the members of Woodhall Products Graphic department, I wish to thank you for all the help and advice over the past few weeks regarding our new 3D printing equipment. Our Maker bot replicator 2X, has found to be an indispensable part of our design tools as we have found the equipment easy to use and very effective in printing what we need. The training we received for the Maker bot was superb to our needs." Daniel, Woodhall Products Ltd.

“Our GoPrint 3D training was successful. Although we understood the basics of the 3D printer operations, there were a number of factors that we were unaware of that has helped our modelling results from 3D Printer set-up to Software optimisation. The instructor was polite, helpful and even took time to go through our own modelling issues and display how we could enhance the result of more detailed designs, dependant on material. We have since used a number of tips and followed the guidance given from the course and had large success with our latest 3D prints. All round our training was a very worthwhile experience for myself and my team.” Craig, Missiles & Space Batteries Ltd

"GoPrint3D could not have been more helpful from start to finish, providing us with all the information needed to make an informed decision. The whole process of renting through them was seamless, and made our jobs much easier. Thanks so much to the team, and we will definitely be working with them again." British Museum